Overview:

The Office Manager is responsible for keeping the Bronx regional office running smoothly and supporting program leadership with various administrative tasks as needed. The Office Manager will assume responsibility in assisting Executive Leadership as requested and will also be tasked with supporting regional leadership as needed. Due to the nature of this position, the Office Manager is charged with being at the Regional Office location on a full-time basis. In addition to essential responsibilities outlined below, the Office Manager is expected to perform any new or modified functions as delegated by the Executive Director or Director of Operations. This role is charged with actively supporting a positive and inclusive environment, as well as promoting the vision for quality early childhood services that anchors the organization.

Responsibilities

▪ Ensure the smooth running of the regional office on a day-to-day basis

▪ Greeting visitors and answering a high-volume of incoming phone calls, with particular attention to delivering top-notch customer service

▪ Coordinating appointments, meetings

▪ Managing various program and staff calendars and schedules

▪ Purchasing office supplies/equipment and maintaining appropriate stock of items at all times

▪ Keeping inventory of office materials

▪ Daily support in uploading new content across social media platforms (e.g. Instagram, Twitter, etc.)

▪ Submit monitoring reports to direct supervisor at least once every 6 weeks, outlining general needs and trends within the office (e.g. orders placed, number of visits, etc.)

Qualifications

▪ Prior office and/or administrative experience

▪ Proficiency in Microsoft Office applications, such as Word and Excel

▪ Strong interpersonal skills

▪ Excellent written and verbal communication skills

▪ Professional, positive, and welcoming demeanor

▪ Mandated fingerprinting/background clearances